Having 2 lacs individual visitors daily resulting in more than 100000 booking of tickets, still a large chunk of booking is done on railway counters and through agents. IRCTC has come one step ahead to make bookings convenient and reachable to more people.
IRCTC has launched cash on delivery service of tickets for bookings made online. The service is aimed at targeting customers who are reluctant to use their bank credit card or those who don’t have net-banking enabled bank account or cards.
A customer has to book ticket online and make the payment while delivery of tickets. The delivery charges for each sleeper class ticket is Rs. 40 and Rs. 60 for AC class ticket. Customer has to book tickets five days in advance. The service is not available during 8 am to 12 pm.
The project has been launched on pilot basis in 200 cities. Though IRCTC already provides ticket delivery through I-ticket and phone booking, only difference is cash on delivery for payment mode.
Anduril Technologies through their website and their App – BookMyTrain.com has been authorized for providing CoD services.